Frequently asked questions

How do I book?

Choose a listing, pick your dates and an option, and send a request from the booking card. You need a free account. The provider confirms or declines, and you see the status in your account.

Do I pay on the website?

Not yet. Your booking shows as unpaid and the provider tells you how to pay. Telebirr is planned, and we will say so here when it is ready.

Can I cancel?

Yes. Every listing shows its cancellation conditions before you book, and you can cancel an active booking from your account.

How do I list my business?

Apply on the For providers page. We check every application, then you can add listings with photos, prices and cancellation terms. Each listing is reviewed once before it is published.

Who can write a review?

Only guests with a completed booking. Reviews are checked before they appear, and the provider can reply.

Is Virtual Harar an emergency service?

No. If you or someone near you is in danger, contact the official emergency services directly.

What happens to my data?

We keep the minimum a booking needs and never share your location unless you choose to. Read the privacy summary for details, or ask us to delete your account from the contact page.